Dental Office Business Manager/Treatment Coordinator/Customer Service/Sales & Marketing
admin/office job, business management, customer service job, healthcare job, sales jobs
Please note, while the requirement of this career seems a lot in order to protect every team member to create a healthy working environment, we are truly one of the most laid back offices. This is clearly stated in all patient surveys and testimonials. Every team member is a partner NOT an employee and this is a career with room for growth not just a job! Thank you for paying attention to all the details and reading everything before replying.
Top Park Ave Cosmetic multi-specialty Dental Office beautifully designed like a spa is growing fast and looking for excellent team members! We have been recognized as the top invisalign office in the country as well as providing excellent cosmetic clinical services by some of the well known specialists in the country. We have a 99%+ patient satisfaction rating and looking to achieve 100%+ with wow factor. . . Therefore, we are only in search of some of the top team members in the country. We are looking to hire excellent talent with unmatched dedication. If you have had employment issues in the past, this is not the right job/career for you. Although preferred, you do not necessarily need to have dental office experience but will need to have full dedication, passion and care for this career and company advancement. You need to be very talented and be willing to work hard to wow both the patients and your team members and employer. We usually get hundreds of resumes with such posting but our team weeds out unqualified applicants through certain tests and pre-employment screening. Therefore, please only apply if you are comfortable and agree with what you read here.
This is a long term career with every incentive possible beyond your imagination if you are truly a dedicated team member. You need to have been a top team member in your past jobs and be willing to go through proper training for about two weeks (80 hours). This includes both in office and self training. We offer excellent salary, benefits, bonuses, awards and rewards, advancements in career for high quality long term team members. How much you earn depends on many factors such as experience, responsibility, learning ability and following many tasks perfectly and efficiently, etc. There will be an initial salary offer and after a few weeks of evaluation based on the actual results from your contribution the final salary, commission, benefits will be set. The sky is the limit on how much one can earn and advance long term since we plan on rapid growth and expansion with patented business methods.
We are looking for self-motivated individuals who are willing to work hard and take charge to not only complete their tasks perfectly providing 5 star customer service and patient care but also to go above and beyond getting the patients to compliment you each and every time. . . You have to be very detail oriented, very organized, creative, and have excellent verbal and written communication skills and smile regardless of any occasional stressful situations. You must have excellent computer skills as there are ton of detailed data entry and email communications and if you make the slightest mistake, our patients will not be happy leading to poor image and lack of great service. Ideally we look for candidates with some sales, customer service, business and management experience.
We may have opening at our new location for Office Manager/Treatment Coordinator and also Front Desk and/or Administrative Assistant providing excellent customer service with excellent phone manner. There is ton of room for growth and short term & long term incentives. We have a very unique opportunity and potential to grow big rapidly and only the perfect team can make this happen. One weak link can stop everyone from reaching their goal and dream. We therefore follow big company standards for the interview process with various steps to be able to choose only the best of the best and train them to be even better. We prefer individuals with college degree but will consider an individual if they have other areas of strength, experience, vast knowledge, business/sales/customer service experience and ability to follow detailed instructions and learn quickly.
Please note, this career requires you to attend meetings, training sessions, and possibly work some weekends and one or two late shifts from 11 am to 8 pm. If you have other obligations such as school, family matters, other jobs, etc or tend to get sick often which will prevent you to be 100% dedicated to this career, this may not work out for either of us. Generally speaking this is not an ideal career for a student. In return, you may get to work remotely from home sometimes.
Please read below and respond only if you think you are ready for such challenge and fit the description of A player as described below. We will go through interview process which may include background and references check. Not only references may be checked via phone call but we may also obtain a signed statement from those giving the reference to insure accurate statements. While the hiring requirements seem stringent, we are otherwise really laid back. We simply do not want to hire wrong employees whom we have to micro-manage rather we think of you as a partner! We believe each individual on our team should be responsible enough to manage their own work and take responsibility for their own action and mistakes and do everything to learn more and implement more.
We wanted to add job descriptions, responsibilities, requirements and other typical info you have seen in other job ads but you have already seen these elsewhere and you should already know about such responsibilities. We will provide you with exact task lists and job responsibilities and goals once hired. The best info we can give you regarding this career is what we found below from an expert and copied and pasted just to give you an insight about what type of candidate our office is looking for! Of course, we will go into details of job responsibility, tasks, detailed job description, short term and long term income once we select the ideal candidate for the 2nd interview.
Please send your resume along with references and a letter as to why you may be the most ideal candidate to insure company success and advances in your own career. Please indicate what your most recent verifiable salary was and what would be your ideal salary range to start and ideal salary range long term? What is your future goal and why did you leave or why are you leaving your most recent job?
Indicate in the subject line what position or combination of positions you are applying for and how many years of experience you have. Please be sure to follow instructions above, answer all questions, choose proper subject line in your response and read article below & provide a comment in order for our management team to consider you for an interview. Please comment on the article below and let us know why you think you would be the most ideal candidate for this position? Incomplete responses may not be considered. Thank you and wishing you success.
The Enemy of Excellence:
"Minimalism breeds mediocrity. It is the destroyer of passion. Minimalism is one of the great character destroyers of our time. It is the enemy of excellence and a cancer on society. The problem is, culturally we encourage minimalism." ~Matthew Kelly - The Rhythm of Life
It's hard to get people to do what you want them to do, isn't it? Life seems to teach you that you're not going to be able to get others to work to the level of excellence that you'd like from your employees. You start out with high ideals and then reality sets in and you begin to lower your expectations. After all, not everyone is raised the way you were, not everyone is as passionate as you are, and let's face it, your employees don't benefit financially as much as you do unless they make a bonus, so how can you expect them to give so much? If that's what you tell yourself, you've given up.
In The Rhythm of Life Matthew Kelly discusses the effects of minimalism on individuals and society in general. He says that minimalism eats away at character, therefore impacting society negatively, and creates low self-esteem as the consequence not of failure, but of not even trying. "A person gripped by the mind-set of minimalism becomes very self-seeking and contributes little to the common good..."
What is the mind-set of a minimalist? "What is the least I can do? What is the least I can do and still keep my job?" We see this all the time among staff in a dental practice. You have your A-players. They are your best staff members. They're the ones you know you can depend on to go the extra mile, give a little more, work a little later, keep at it until it's done and done well. You don't even have to ask, they see what needs to be done and they do it.
Anything else is minimalism. I don't see any middle of the road between striving for excellence and anything less. You can't strive for mediocre any more than you can strive for just enough. Striving means working toward a goal. The least I can do to get by is not a goal, it's merely survival. It's clinging to someone else's best and hoping they'll carry you along, too. The problem is, there's no satisfaction in it. Sooner or later, resentment will creep in. The person who has passion in her work will get sick and tired of the one who is dragging them, and the rest of the team down. They will lose respect for the person who is supposed to uphold the standards and pretty soon they'll either lose their passion and forget about excellence, or they'll move on to another place where passion and excellence mean something. The minimalist is also going to become resentful of the hard worker. Come on, if she didn't work so hard, the minimalist wouldn't stick out like a sore thumb. It's amazing how much effort the minimalist can put into discouraging someone else from striving for excellence in order to be able to keep giving so little to the job.
I remember someone once telling me, "The devil you know may be better than the devil you don't know." In other words, "if you think this employee is bad, just wait, the next one may be worse!" For a short time, that thought paralyzed me. I found myself hanging on to employees that just could not meet the standards we expect in our practice. I worried about patient perception concerning turnover, and I worried that the next person would be less capable than the one they were replacing. I heard other managers voicing the same concern for their practices. Then I realized that this fear was actually supporting minimalism. If we allow fear to keep us from striving to build our practices with people who strive for excellence, aren't we guilty of minimalism ourselves? We have to have the courage to do the unpopular thing. Patients may lament about the sweet front desk person you replaced, because that's the extent of their experience with her. You may dread training a new employee because it takes a lot of time and effort, but that's what excellence demands.
Strive for excellence in yourself when interviewing and hiring. It's easy to be taken in by someone with a great personality, wonderful appearance and who says all the right things. Let's face it, it's easy to say the right things. The answers that an interviewer would want to hear are pretty obvious. You have to verify everything. Call references and call past employers. Don't brush off intuition or a feeling that something isn't quite right. Do the work at the beginning to give yourself a better chance of hiring well.
"What is the most I can do?" Begin by asking this of yourself and then ask it of everyone else. What is the most you can do? Listen carefully for the answer and therein lies character and passion. Hiring Organization: Smile NY Compensation: Excellent Salary and Compensation package + Benefits - based on your strengthsOK for recruiters to contact this job poster.Please, no phone calls about this job!Please do not contact job poster about other services, products or commercial interests.